Retail
We’re the perfect solution for the retail industry.
Retail
We’re the perfect solution for the retail industry.
Why Choose Us
Why Choose Us
Lead Qualification
Whether it’s entry level screening or working a lead from qualification to sale, our agents will make sure every single caller, inbound or out, is contacted in real time and properly filtered to make sure you’re getting a solid lead ready to be sold and if your objective is to save time and money, our team can be trained to handle the full qualification and sales process just like you would do inhouse at a fraction of the cost!
Acct. Management/General Information
We can provide assistance with inquiries such as account balances, transactions and more!
Tech Support (Level 1 and more)
Our qualified agent staff can help detect system issues, guide callers through forms or procedures to ensure customer satisfaction with your product or service.
Sales
Offering comprehensive support to customers by answering questions or talking about your product or service on a cold call, or simply duplicating your existing internal program in our facilities, we can build a dedicated sales team to match your goals and objectives! We’ll filter candidates to find the proper balance of raw sales skill and experience.
Lead Generation
Whether its software, an app or a subscription service, we can help you find those diamond in the rough potential customers that you need! We hire our operation teams with the traits needed for them to succeed for you and the necessary experience to allow them to master your product or service.
Collections
Do you have an issue with unpaid debt? We have ample experience working collections programs and easily accommodate your business model. We’ll put together a qualified and properly trained team to work for you and improve prompt payment for your company.
Lead Qualification
Whether it’s entry level screening or working a lead from qualification to sale, our agents will make sure every single caller, inbound or out, is contacted in real time and properly filtered to make sure you’re getting a solid lead ready to be sold and if your objective is to save time and money, our team can be trained to handle the full qualification and sales process just like you would do inhouse at a fraction of the cost!
Acct. Management/General Information
We can provide assistance with inquiries such as account balances, transactions and more!
Tech Support (Level 1 and more)
Our qualified agent staff can help detect system issues, guide callers through forms or procedures to ensure customer satisfaction with your product or service.
Sales
Offering comprehensive support to customers by answering questions or talking about your product or service on a cold call, or simply duplicating your existing internal program in our facilities, we can build a dedicated sales team to match your goals and objectives! We’ll filter candidates to find the proper balance of raw sales skill and experience.
Lead Generation
Whether its software, an app or a subscription service, we can help you find those diamond in the rough potential customers that you need! We hire our operation teams with the traits needed for them to succeed for you and the necessary experience to allow them to master your product or service.
Collections
Do you have an issue with unpaid debt? We have ample experience working collections programs and easily accommodate your business model. We’ll put together a qualified and properly trained team to work for you and improve prompt payment for your company.
Frequently Asked Questions
Promocall can provide customer service representatives who are trained to handle customer inquiries, complaints, and concerns, which can help financial companies to improve customer service and increase customer satisfaction.
By outsourcing non-core business functions such as customer service, technical support, and order processing, financial companies can reduce labor costs and focus on their core competencies.
Promocall adheres to strict security protocols and data privacy regulations to ensure that financial information is kept confidential and secure at all times. They also have procedures in place for protecting sensitive information such as encryption and secure data storage.
Promocall can provide additional customer service representatives to handle high call volumes during peak periods, which can help to reduce wait times and improve customer service.
Promocall can provide customer service representatives who speak multiple languages, which can help financial companies to handle customers who speak different languages and improve customer service.
Frequently Asked Questions
Promocall can provide customer service representatives who are trained to handle customer inquiries, complaints, and concerns, which can help financial companies to improve customer service and increase customer satisfaction.
By outsourcing non-core business functions such as customer service, technical support, and order processing, financial companies can reduce labor costs and focus on their core competencies.
Promocall adheres to strict security protocols and data privacy regulations to ensure that financial information is kept confidential and secure at all times. They also have procedures in place for protecting sensitive information such as encryption and secure data storage.
Promocall can provide additional customer service representatives to handle high call volumes during peak periods, which can help to reduce wait times and improve customer service.
Promocall can provide customer service representatives who speak multiple languages, which can help financial companies to handle customers who speak different languages and improve customer service.
Schedule a FREE Consultation
Schedule a FREE Consultation
Benefits of Nearshore Outsourcing
Cost-efficiency
Cost savings with nearshore outsourcing are still significantly
lower than an inhouse team.
Cultural Compatibility
Offer your customers great communication and understanding of their needs.
Proximity
Enjoy Convenient access and opportunities for face-to-face collaboration.
WHY US
Benefits Of Nearshore Outsourcing
Nearshore outsourcing can provide a cost-effective, efficient and smooth experience for businesses looking to expand their operations and scale their business.
Cost-efficiency
Cost savings with nearshore outsourcing are still significantly
lower than an inhouse team.
Cultural Compatibility
Offer your customers great communication and understanding of their needs.
Proximity
Enjoy Convenient access and opportunities for face-to-face collaboration.
