Wireless Services

Because each call is unique…

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Wireless Services

Because each call is unique…

wepik-export-20230525181132SPZR

Why Choose Us

If you’re a wireless distributor, an authorized dealer or a regional chain, PromoCall has a nearshore solution for you. Whether it’s support for your stores, customer service or sales, our team of qualified fully bilingual agents will deliver the results that let you focus on growth and making money while saving money!

Why Choose Us

If you’re a wireless distributor, an authorized dealer or a regional chain, PromoCall has a nearshore solution for you. Whether it’s support for your stores, customer service or sales, our team of qualified fully bilingual agents will deliver the results that let you focus on growth and making money while saving money!
WHAT WE CAN DO FOR YOU

Lead Qualification

Whether it’s entry level screening or working a lead from qualification to sale, our agents will make sure every single caller, inbound or out, is contacted in real time and properly filtered to make sure you’re getting a solid lead ready to be sold and if your objective is to save time and money, our team can be trained to handle the full qualification and sales process just like you would do inhouse at a fraction of the cost!

Acct. Management/General Information

We can provide assistance with inquiries such as account balances, transactions and more!

Tech Support (Level 1 and more)

Our qualified agent staff can help detect system issues, guide callers through forms or procedures to ensure customer satisfaction with your product or service.

Sales

Offering comprehensive support to customers by answering questions or talking about your product or service on a cold call, or simply duplicating your existing internal program in our facilities, we can build a dedicated sales team to match your goals and objectives! We’ll filter candidates to find the proper balance of raw sales skill and experience.

Lead Generation

Whether its software, an app or a subscription service, we can help you find those diamond in the rough potential customers that you need! We hire our operation teams with the traits needed for them to succeed for you and the necessary experience to allow them to master your product or service.

Collections

Do you have an issue with unpaid debt? We have ample experience working collections programs and easily accommodate your business model. We’ll put together a qualified and properly trained team to work for you and improve prompt payment for your company.

WHAT WE CAN DO FOR YOU

Lead Qualification

Whether it’s entry level screening or working a lead from qualification to sale, our agents will make sure every single caller, inbound or out, is contacted in real time and properly filtered to make sure you’re getting a solid lead ready to be sold and if your objective is to save time and money, our team can be trained to handle the full qualification and sales process just like you would do inhouse at a fraction of the cost!

Acct. Management/General Information

We can provide assistance with inquiries such as account balances, transactions and more!

Tech Support (Level 1 and more)

Our qualified agent staff can help detect system issues, guide callers through forms or procedures to ensure customer satisfaction with your product or service.

Sales

Offering comprehensive support to customers by answering questions or talking about your product or service on a cold call, or simply duplicating your existing internal program in our facilities, we can build a dedicated sales team to match your goals and objectives! We’ll filter candidates to find the proper balance of raw sales skill and experience.

Lead Generation​

Whether its software, an app or a subscription service, we can help you find those diamond in the rough potential customers that you need! We hire our operation teams with the traits needed for them to succeed for you and the necessary experience to allow them to master your product or service.

Collections​

Do you have an issue with unpaid debt? We have ample experience working collections programs and easily accommodate your business model. We’ll put together a qualified and properly trained team to work for you and improve prompt payment for your company.

what you need to know

Frequently Asked Questions

Promocall can provide customer service representatives who are trained to handle customer inquiries, complaints, and concerns, which can help financial companies to improve customer service and increase customer satisfaction.

By outsourcing non-core business functions such as customer service, technical support, and order processing, financial companies can reduce labor costs and focus on their core competencies.

Promocall adheres to strict security protocols and data privacy regulations to ensure that financial information is kept confidential and secure at all times. They also have procedures in place for protecting sensitive information such as encryption and secure data storage.

Promocall can provide additional customer service representatives to handle high call volumes during peak periods, which can help to reduce wait times and improve customer service.

Promocall can provide customer service representatives who speak multiple languages, which can help financial companies to handle customers who speak different languages and improve customer service.

what you need to know

Frequently Asked Questions

Promocall can provide customer service representatives who are trained to handle customer inquiries, complaints, and concerns, which can help financial companies to improve customer service and increase customer satisfaction.

By outsourcing non-core business functions such as customer service, technical support, and order processing, financial companies can reduce labor costs and focus on their core competencies.

Promocall adheres to strict security protocols and data privacy regulations to ensure that financial information is kept confidential and secure at all times. They also have procedures in place for protecting sensitive information such as encryption and secure data storage.

Promocall can provide additional customer service representatives to handle high call volumes during peak periods, which can help to reduce wait times and improve customer service.

Promocall can provide customer service representatives who speak multiple languages, which can help financial companies to handle customers who speak different languages and improve customer service.

Schedule a FREE Consultation

Schedule a FREE Consultation

Why Us

Benefits of Nearshore Outsourcing

Nearshore outsourcing can provide a cost-effective, efficient and smooth experience for businesses looking to expand their operations and scale their business.

Cost-efficiency

Cost savings with nearshore outsourcing are still significantly
lower than an inhouse team.

Cultural Compatibility

Offer your customers great communication and understanding of their needs.

Proximity

Enjoy Convenient access and opportunities for face-to-face collaboration.

WHY US

Benefits Of Nearshore Outsourcing

Nearshore outsourcing can provide a cost-effective, efficient and smooth experience for businesses looking to expand their operations and scale their business.

Cost-efficiency

Cost savings with nearshore outsourcing are still significantly
lower than an inhouse team.

Cultural Compatibility

Offer your customers great communication and understanding of their needs.

Proximity

Enjoy Convenient access and opportunities for face-to-face collaboration.

OUR INSIGHTS

Don't miss the opportunity to find out what Promocall can do for your business. Read on to learn more about the benefits of outsourcing to a nearshore call center like Promocall!

OUR INSIGHTS

Don't miss the opportunity to find out what Promocall can do for your business. Read on to learn more about the benefits of outsourcing to a nearshore call center like Promocall!

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